"The breed of dog tend to be very lean anyway," an official tells PEOPLE

By Michele Corriston
Updated December 02, 2015 08:05 PM

Kylie Jenner is officially out of the dog house.

The Los Angeles Department of Animal Care and Control investigated the reality star after receiving a complaint from someone worried about her Italian greyhounds’ weight, and officials found the dogs to be in good health, PEOPLE has confirmed.

Jenner, 18, has gotten heat online over how skinny her pups Norman and Bambi look.

“We did an animal welfare check yesterday. Miss Jenner was very cooperative,” Derek Brown, deputy director of L.A. County animal control, tells PEOPLE. “Her animals are actually under medical care, so there’s no neglect whatsoever. The breed of dog tend to be very lean anyway.”

He said the department investigates all complaints.

The backlash began when Jenner shared a Snapchat video of the dogs jumping up to greet her. When a fan account re-posted the clip on Instagram, commenters went crazy.

“Why hasn’t anyone reported her yet for animal malnutrition,” one user wrote.

“You can freaking see the ribs and spine on one of the dog! People are defending her cruel behavior towards an animal are really ignorant and blinded. Shame,” another said.

But some fellow greyhound owners defended Jenner.

“Mine was just as thin until he filled out which wasn’t until well over a year later,” a supporter said. “I really don’t think she is starving it. Let’s be honest, these dog probably have personal assistants and chefs. I have no doubt that she loves these dogs.”

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Brown says he appreciates the public helping his department look out for the welfare of animals.

“We really appreciate the public’s concern and their interest in animal welfare, because it just shows you how important it is to the public,” Brown says. “We don’t want to discourage people from making a call if they have concerns like that. This one checked out and worked out very well with a happy ending.” Jenner has gushed about Norman, Bambi and third puppy Sophia (who technically belongs to her roommate and BFF Anastasia Karanikolao) on her website/app.

“Everyone knows I’m OBSESSED with my Italian greyhounds,” she wrote. “I love my little babies so much – they’re my best friends.”

The budding makeup entrepreneur (her lip kit sold out in minutes!) was gifted Norman for Christmas last year, and he’s been a mainstay on her social media ever since.