The No Address Hotel has "one concierge for the whole building," a source tells PEOPLE

By Janine Rubenstein Lindsay Kimble
October 04, 2016 03:40 PM

The Paris hotel-residence where Kim Kardashian West was robbed at gunpoint early Monday morning has little in place to protect its guests and their belongings, former patrons tell PEOPLE exclusively.

“Security is close to zero,” says a source who has stayed at the No Address Hotel multiple times. “There is one concierge for the whole building.”

Around 3 a.m. local time Monday morning, five men in ski masks and police jackets overtook the hotel concierge at the No Address. Two of the armed and masked intruders entered Kardashian West’s apartment, bound her hands and feet with tape and locked her in the bathroom.

The No Address Hotel in Paris, where Kim Kardashian was robbed at gunpoint on Monday morning

The men took a jewelry box with $6.7 million in jewelry and a ring worth $4 million, police sources told La Parisien.

Kardashian West’s bodyguard, Pascal Duvier, was watching over sisters Kourtney Kardashian and Kendall Jenner at the time of the crime.

Of the hotel, the former guest explains, “Basically you bring your personnel with you, hence her poor security last night. It’s basically a flat with one front desk concierge.”

“Security usually leaves once people are inside so that’s not unusual,” the source explains. “No one is really on a standby contract over there.”

Kim Kardashian left a party thrown by designer Azzedine Alaïa around midnight Monday with sister Kourtney and bodyguard Pascal Duvier at her side

The source tells PEOPLE that the No Address usually only opens its doors to people that are sleeping there and speculates that might be why Kardashian West only brought one bodyguard on her Paris Fashion Week trip.

“The security isn’t very much,” echoes another former patron.

The insider tells PEOPLE: “As I recall, there’s a receptionist downstairs who buzzes you through the door in the courtyard and a night man and that’s pretty much all you see of security.”

The property is a historic private mansion that was converted into luxury apartments in 2010. Kardashian West’s husband Kanye West has maintained a semi-permanent residence there since at least 2011.

A French blog previously detailed that the property is not visible from the street and can only be accessed via a private entrance in a courtyard or a car elevator.

Kardashian West has since returned to New York City.

A source close to the family told PEOPLE after the robbery that the 35-year-old is “very upset and couldn’t wait to leave Paris. She gave a statement to the police and left right after. She got robbed of her jewelry but doesn’t care. She is just happy to be alive.”

With reporting by PETER MIKELBANK

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