Normani Kordei, Lauren Juaregui, Dinah Jane and Ally Brooke announced Cabello's departure in an Instagram post on early Monday morning

The remaining members of Fifth Harmony are setting the record straight about what they believe happened to the girl group.

Following band member Camilla Cabello‘s departure, Normani Kordei, Lauren Juaregui, Dinah Jane and Ally Brooke released a joint statement, once again, to share their truths, candidly revealing their failed efforts to save the ensemble.

“To our Harmonizers – We know you are hurt and confused, we are too. We know you want answers. And you deserve them, as you are just as much a part of this group as the four of us are,” the foursome wrote in a statement posted to social media on Monday evening.

“Over the past several months we have consistently made every effort to sit down and discuss the future of Fifth Harmony with Camila,” the statement continued. “We have spent the past year and a half (since her initial solo endeavor) trying to communicate to her and her team all of the reasons why we felt Fifth Harmony deserved at least one more album of her time, given the success of this past year that we’d worked so hard for.”

In Nov. 2015, Cabello, 19, and singer Shawn Mendes released their duet “I Know What You Did Last Summer,” which they wrote spontaneously during one of Taylor Swift’s The 1989 World Tour stops, in which Mendes was an opening act and Cabello was the surprise guest as part of Fifth Harmony.

“We called for group meetings which she refused, we asked L.A. Reid and the label to step in and try to set meetings, which again, she refused. We even went as far as group counseling which she did not show up to,” Fifth Harmony’s statement explained.

A source previously told PEOPLE about the failed intervention attempt, sharing how Cabello was a no-show for the “multiple meetings” over the past few months. “The four remaining girls have tried to set up multiple meetings over the past few months, including an intervention-like sit-down with everyone involved, and Camila did not show,” the insider said. “She would not show up for these meetings, ever. They even flew a therapist out on the road with them on tour so they could sit down and have group therapy. They kept trying to talk to her to understand what was happening. Camila did not show. She wanted no part in any of this.”

In their lengthy statement, Ally, Dinah, Lauren and Normani also had a response to Cabello’s farewell message in which the now solo singer said the band had “much needed conversations about the future.”

“After months of rejection from her and her team, these supposed lengthy conversations in fact never happened, although we pleaded,” the four ladies clarified. “We have tried with exhausted efforts and hearts to keep this group alive as the five of us, and we want it to be very clear that unfortunately those efforts were not mutual.”

Though Cabello previously said it was “simply not true” about her reps informing 5H about the departure, Ally, Dinah, Lauren and Normani shared that they learned via Camila’s manager that Dec. 18 would be her last performance with the group.

“We were truly hurt. We’ve been together for almost five years, been through ups and downs… While this isn’t the way any one of us would have wanted this chapter in our lives to have ended, we had to begin to formulate a plan and constructive path for Fifth Harmony to move forward, beyond Camila,” the remaining members stated. “We truly support anyone’s decision to do what makes them happy and to that end we do wish Camila all the best although saddened by the way she and her team handled the situation.”

Fifth Harmony announced Cabello’s exit on Twitter and Instagram early Monday morning, hours after the group played the final Jingle Ball show of the year in Cabello’s hometown of Miami.

“To watch Camila walk away from this special world we’ve built with you is tough but we will move forward together,” they concluded. “We know our truth, we know the hard work we’ve put in and how we’ve tried time and time again to make this work for the five of us.”