"Abuse is not civil discourse," Dorsey said, according to Variety
Twitter CEO Jack Dorsey says the social media platform needs to do a better job of cracking down on abusive trolls.
“No one deserves to be the target of abuse on Twitter,” he said on a conference call with investors Tuesday, according to Variety. “We haven’t been good enough at ensuring that’s the case, and we need to do better.”
His comments come after Saturday Night Live alum and Ghostbusters star Leslie Jones‘ became a victim of bigoted commenters, and called out the company for not stopping the abuse. Jones announced she was leaving Twitter, but later returned after Dorsey intervened. The company subsequently banned conservative columnist Milo Yiannopoulos and other accounts over the attacks.
While Dorsey stressed the importance of security, he also promised the company would not encroach upon its users’ freedom of speech. “We are not, and never will be, a platform that shows people only part of what’s happening,” he said, while adding, “Abuse is not civil discourse.”
Twitter also released a statement in which they said they were investigating ways to improve their process of reviewing abusive behavior on the social media site and will continue to work on their policies.
“This type of abusive behavior is not permitted on Twitter, and we’ve taken action on many of the accounts reported to us by both Leslie and others,” the statement reads. “We rely on people to report this type of behavior to us but we are continuing to invest heavily in improving our tools and enforcement systems to prevent this kind of abuse. We realize we still have a lot of work in front of us before Twitter is where it should be on how we handle these issues.”
Leslie Jones returned to Twitter last Thursday, and proved she’s still got her sense of humor writing, “Welp…a bitch thought she could stay away. But who else is gonna live tweet Game of Thrones!!”
She later added in another Tweet, “Thanks for the love and support I received! made me feel real special See you later on @sethmeyers #LoveForLeslieJ.”