September 14, 2018 04:24 PM

America’s Got Talent season 10 winner Paul Zerdin is calling out British Airways after they allegedly lost his luggage for the third time.

“Here I am at Lisbon airport having just got off a British Airways flight from London’s Heathrow and my Peli case with all my gear didn’t make it onto it . . . This is the third time British Airways has lost my luggage,” the 46-year-old English ventriloquist says in a video posted to his YouTube page on Tuesday. “Not a connecting flight. A direct flight,” he notes.

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The cases contained his beloved dummies, with whom he won the AGT title.

Further complicating the issue, Zerdin noted that he’d be boarding a cruise ship sailing to the Spanish island of Cadiz, on which he’ll perform the following day. “If [the luggage] doesn’t make it to Cadiz, then there’s going to be no show. Frankly, I despair,” he says, pleading with the airline, “I need my luggage. Please British Airways, please get it to me tomorrow in Cadiz. Please, I beg you.”

Despite signing off his dispatch with, “really hacked off,” he seems to be keeping a sense of humor about the ordeal.

On Thursday morning, he posted another video dispatch to Twitter from aboard the cruise ship, in which he performs a one-man sketch playing both an off-camera news reporter using his ventriloquism skills and himself and answers questions about his luggage’s whereabouts before transitioning to an imagined scene taking place “inside a suitcase somewhere in North Africa.”

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A representative for British Airways confirmed to PEOPLE on Friday, “We have apologized to our customer and returned his bag to him.”


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