Here's What Chain Restaurants Like McDonald's, Domino's, and Chipotle Are Doing Amid Coronavirus Crisis
Most fast-food giants have implemented precautionary measures like closing dining rooms and opting for drive-thru, to-go, and delivery service only
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As the coronavirus outbreak continues to spread, restaurants and bars across the United States are faced with implementing unprecedented precautionary measures. So you may be wondering which fast-food restaurants are still open and in what capacity.
Many chains including Chipotle, KFC, and Burger King are offering free delivery through at least the rest of March. Others like Chick-fil-A are opting for takeout and drive-thru services only. Check out the list of restaurants below, listed alphabetically.
The convenience retailer chain will offer free delivery on all orders made through its 7NOW delivery app through April 30. To activate free delivery, customers simply apply the promo code FREE4U upon checkout. The company’s delivery service also offers a contactless delivery option where customers can indicate if they prefer their delivery “contactless,” meaning the delivery is left at the door by the driver.
“7-Eleven is a neighborhood store known for convenience, and we believe it’s our responsibility to help shoppers get what they need, where and when they need it, especially during this unprecedented pandemic,” said 7-Eleven President and Chief Executive Officer Joe DePinto in a press release. “As citizens do the right thing by social distancing, quarantining, or sheltering in place, we want to make it easy for them to access essential food and household items.”
The pizza restaurant chain implemented a carry-out and to-go only model this week, in addition to offering free and contactless delivery through the &pizza website and app. All hospital workers will also receive free pizza in stores when they present a valid ID. If they are unable to leave their respective posts, they can text 200-03 #HERO to obtain a unique code to get the pie delivered.
The fast-food chain’s parent company Inspire Brands announced this week that they would be closing down dining rooms and transitioning all of their company-owned restaurants to a “to go only” model. Instead, they are emphasizing drive-thru, take-out, and curbside pick-up options, which will be available subject to local regulations.
“Inspire Brands is committed to supporting our guests, team members, and communities while we all take measures to prevent the spread of Coronavirus (COVID-19),” they announced in a statement. “As a company, we have taken several actions during this difficult time, including temporarily closing our dining rooms and moving all of our company-owned Arby’s, Jimmy John’s, Sonic, Buffalo Wild Wings and Rusty Taco restaurants to a ‘to-go only’ model.”
The American restaurant chain has to-go service available for guests, with many locations offering curbside pickup so guests don’t have to leave their cars and delivery. Beer and wine is also available to order in select locations.
The national pizza chain is waiving delivery fees on all orders of $10 or more via the Blaze Pizza app or website for a limited time. They’re also introducing two new online specials starting March 17: one large one-topping pizza for $10 and two large one-topping pizzas for $20. They are also offering free delivery on Postmates through March 22, and on DoorDash from March 17 through March 22.
“While many of our restaurants will be closing their dining room seating, we offer carryout, delivery and pickup options via online ordering through blazepizza.com and the Blaze app,” wrote the company in a statement. “We’ve added a no-contact delivery option. When you order on blazepizza.com, add your drop-off request in the Special Instructions box at checkout and the delivery drivers will leave your order where you specify.”
Buca di Beppo
The Italian chain is now offering free delivery of their family-style classic favorites for pickup or delivery for $36 (feeds 4 people). Each family special package includes Bread, Choice of Caesar or Mixed Green Salad. The restaurant’s signature dishes are also available on GrubHub, Uber Eats, DoorDash, and Postmates.
Buffalo Wild Wings
Similar to Arby’s, the fast-food chain’s parent company Inspire Brands announced this week that they would be closing down all company-owned restaurants’ dining rooms and transitioning them to a “to go only” model. Drive-thru, take-out, and curbside pick-up options will be available subject to local regulations.
The burger chain is offering free delivery on Postmates and Grubhub for orders over $10. Over the next month, Burger King’s other third-party partners including DoorDash and Uber Eats will also waive delivery fees.
“We are talking to other restaurant chains around the world to understand what they are doing. We are the most competitive burger brand on the planet. But, there are times to turn down the grill and make sure as a restaurant industry that we are learning from each other,” the company said in a statement. “We are staying in touch with our competitors to make sure we’re all doing the right thing together in this situation so that you don’t have to worry about your health when you walk into any restaurant in the United States – whether ours or someone else’s. ”
The Capital Grille
The upscale steakhouse chain‘s takeout menu features the restaurant’s most popular offerings as well as family-style dinners for guests to enjoy at home. In addition, they’re offering a Butcher Shoppe selection of uncooked steaks, hand-carved by its in-house butcher and packaged with house-made seasoning and steak butter to be prepared at home. Takeout and delivery are offered daily from 12pm-8pm, and beer and wine are available to order in select locations.
The chain is offering free delivery on Postmates with the code CARLSJRNOW through April 6, as well as free delivery through the Uber Eats app through the end of March.
Cheddar’s Scratch Kitchen
The restaurant chain is offering curbside to-go service to make it easy for guests to pick up their meals without leaving their cars. Free delivery is also available in select areas with minimum orders of $30, as well as beer and wine.
The Cheesecake Factory
You can still enjoy your favorite menu items from the cheesecake chain when you order online and pick-up in-restaurant, use curbside service, or have them delivered. If you spend $30 or more on your order, you can also get a free slice of cheesecake now through April 16. Just use the promo code FREESLICE at checkout.
The company said in a statement, “For more than 40 years The Cheesecake Factory has been dedicated to genuine hospitality and taking great care of our people so they can take great care of you. The health and wellbeing of our staff members and guests is always our number one concern…We are following all local ordinances regarding our restaurant hours, occupancy limits and dining restrictions, and are continuing to follow the guidance of the CDC and our local health departments.”
The Mexican food chain announced that they’re offering free delivery through March 31 on orders of $10 or more placed through the Chipotle website, app, and Uber Eats. They’re adding tamper-evident packaging seals to everything that goes out for delivery in addition to making meals with separate ingredients in kitchens dedicated to digital orders. You can even ask your delivery driver to limit direct contact and leave the bag outside your door. There will also be Chipotlanes at participating locations, where diners can pick up mobile orders from their cars.
“Nothing is more important to us than the safety of our guests and employees. Chipotle is monitoring this evolving situation very closely and working with the CDC, FDA, and local officials. We continue to follow our existing industry-leading protocols, which prepare us for unforeseen events like COVID-19,” the company said in a statement.
The chicken sandwich chain is closing down its dining rooms for an indefinite time in an effort to limit person-to-person contact. They will be offering drive-thru services only during this time, as well as takeout, delivery, and mobile ordering options where possible.
“Some of our restaurants may only offer service through our drive-thrus, while others may be able to offer takeout, delivery or mobile order options,” the company said in a statement. “Thanks for your patience. We know these are challenging times, but we’ll continue to do our best to serve you.”
The company is waiving delivery fees until further notice for orders of $15 or more. Chili’s is also serving curbside and to-go orders through the Chili’s app or online. Guests can request contactless delivery by leaving a comment in the “Delivery Instructions” box while placing their order.
“We’re happy today to announce that we’ve established a fund to help offset some of the losses that our team members are experiencing, and will institute this fund for the next 2 weeks. We’ve also instituted a COVID-19 sick-pay relief fund for any team members who are diagnosed or have family members diagnosed. We look forward to the near future when we’re all back in our restaurants making our guests feel special,” said Chili’s President Wyman Roberts in a video statement.
The ice cream chain’s stores remain open, but they have increased sanitation practices and postponed their free cone day.
“DQ stores remain open and our focus is to provide a clean and safe place for our fans to continue to enjoy their favorite foods and treats. We are following our everyday cleaning and sanitation practices that meet and often exceed local, state and government standards,” they said in a statement. “We also have increased the frequency of employee handwashing and cleaning of high-contact areas in our restaurants including door handles, pin pads for transactions, condiment and beverage stations, countertops and fan seating areas.”
Use the code DELTACONOW on Postmates to receive free delivery from the taco chain for a limited time only. No minimum purchase is required, and all packages will be protected with a tamper-evident seal. After March 30, there will be free delivery on all orders over $15, as well as free delivery on DoorDash for first-time Del Taco customers.
The pizza chain—which primarily operates on delivery and carry-out sales—is now offering contactless delivery options. They have also implemented more precautionary measures in stores in terms of cleaning.
“We have implemented a number of precautions based on the advice of the Centers for Disease Control, the World Health Organization and other health authorities to minimize the risk of the transmission of COVID-19 for both team members and customers alike, including an increased emphasis on the things we do each and every day in the interest of food safety,” said Domino’s Pizza CEO Ritch Allison in a statement. “While this global pandemic is a new challenge for us all, we will continue to follow advice of all health authorities and work hard to continue to feed our communities safely.”
Enjoy the Eddie V’s experience at your home with a new takeout menu, featuring customer favorites as well as family-style dinners. Takeout and delivery is available daily from 12pm-8pm, and beer and wine are also available to order in select locations.
The chain suspended dining room seating in all their restaurants nationwide, but they’re open for to-go meals, drive-thru, and delivery where available. They’re also significantly reducing the physical point of contact for the guest.
“Our tradition of commitment to cleanliness, sanitation, and food safety protocols has been unwavering. But today, everyone is experiencing a public safety need that is entirely new. We have a dedicated team to monitor COVID-19/Coronavirus in real-time, led by our industry veteran quality assurance expert,” the chain said in a statement.
The sports bar and grill chain famous for its chicken wings is now offering curbside ordering and pick-up for anything on the menu — food and alcohol alike. You can order online and on the Hooters app, or you can use Doordash and UberEats. At participating locations, customers can also use promo code TENOFF for $10 off and free delivery on all $30+ orders online or via the app. In appreciation of all local healthcare workers, first responders, and military personnel for their efforts in these times and at all times, the chain is also offering 20% off all food takeout orders every day until further notice. Valid form of ID required.
The pancake chain is now offering free delivery nationwide through April 19 when you order online or via IHOP mobile app. Additionally, customers nationwide can get 20% off their first order through the same date. That means you can get the brand’s cereal pancakes delivered to your home at a discounted price.
The iconic late-night cookie brand is now offering a number of delivery options, including those customers outside of their normal delivery radius. Customers nationwide can order premium cookie boxes with 12 individually wrapped traditional cookies at the same price as a local delivery ($12 + $7.99 shipping) with the code COOKIES@HOME entered prior to checkout (an $18 savings). Orders will arrive within 2-5 business days depending on location. They’re also offering free local delivery with the code BRINGCOOKIES prior to checkout ($6 minimum order applies). Customers can choose online whether they want to meet their delivery driver at the door, outside of their home, or have their delivery left at the door, depending on their level of comfort.
Kentucky Fried Chicken
KFC is closing its dining rooms across the country on March 18 and serving via drive-thru, carry-out, pick-up and to-go orders only. They’re also offering free delivery through their website and delivery partners, Grubhub and Seamless, through April 26. All you need to do to qualify is spend a minimum of $12, so now’s a great time to try their Kentucky Fried Chicken & Donuts meal, which is available nationwide for a limited time only. Each delivery will come with a tamper-evident seal, and customers can also select the option for contact-free delivery at checkout.
“We have action plans in place, supplies at the ready and we’re committed to rapidly evolving our policies based on recommendations from the CDC and local health authorities to ensure we’re doing everything we can to protect you, and the team members working in our KFC restaurants,” wrote the company in a statement.
The juice chain is offering free tamper-evident delivery via the Jamba website and app. Guests can also request contactless delivery, in which the driver will leave the food in a safe place and alert them when it’s ready for pickup.
“As our communities continue to feel the increased impact of Coronavirus, we want to reassure you that the wellbeing and safety of our fans and families are always our top priority. At Jamba, we pride ourselves on having clean locations and offering a safe environment to enjoy our whirl’d famous smoothies, juices and bowls…As this situation evolves, Jamba locations may implement additional measures, including staffing or service modification,” the company said in a statement.
The fast-food chain is owned by the same parent company as Arby’s and Buffalo Wild Wings, so they are also closing down all dining rooms and transitioning to a “to-go only” model. Drive-thru, take-out, and curbside pick-up options will be available subject to local regulations.
The steakhouse chain is providing curbside to-go service, featuring its signature selection of quality steak and other LongHorn favorites. Family Meal Deals are also available starting at $9 per person for a family of four, allowing families to choose a shareable entrée, hand-chopped salad, and four sides. Beer and wine can also be ordered at select locations.
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Moe’s Southwest Grill
Starting this week, the Mexican restaurant chain is offering free delivery on all orders of $10 or more that are purchased through the Moe’s website or app until April 10. A free kids entrée will be included with the purchase of any adult entrée between March 21 and April 10, and Moe’s weekly Moe Monday deal will be offered until March 20. Additionally, some locations have closed their dining rooms and are offering pick-up as an alternative to delivery.
“As this situation evolves, restaurants may implement additional measures, including staffing or service modification. We are working closely with our franchisees to address any issues that may arise,” they said in a statement.
The burger chain announced this week that company-owned stores would close all dining areas and serve customers via drive-thrus, delivery, and to-go orders. Plus, McDelivery through both Uber Eats and DoorDash is offering $0 delivery fee for any orders with a $15 minimum basket size through Monday, April 6.
“Our independent franchisees continue to focus on the needs of their local communities and make safe and caring decisions,” McDonald’s said in a statement. “Franchisees are strongly encouraged to adopt similar operations procedures while keeping the needs of their people and communities at the center of their decisions. This guidance is supported by franchisee leadership and is expected to be adopted by the majority of franchisees.”
Noodles & Company
The restaurant chain transitioned to pick-up or carryout only and temporarily closed in-restaurant dining areas at all restaurants. Guests can order free delivery online and on the Noodles Rewards App through March 31, or they can call and pay ahead. Noodles & Company is also offering contactless delivery with third-party services like DoorDash. Additionally, new users who sign up for Noodles Rewards through April will receive an additional 1,500 bonus rewards points, which is enough points for a free regular entrée!
“During this uncertain and difficult time, it’s our honor and privilege to continue serving our guests,” said Dave Boennighausen, chief executive officer of Noodles & Company, in a statement. “Our guests can trust that we have taken every measure possible to protect them throughout this unprecedented situation. There is no greater priority than the safety and wellbeing of our guests and team members, and with this operational change, our focus remains on safely preparing every single guest’s order.”
The Italian-American chain famous for its breadsticks is offering free delivery for orders over $40, and to-go service made easy with online ordering, payment, and curbside pick-up. Beer and wine is also available to order in select locations. In addition, starting at $12.99, guests can enjoy two nights of comfort food with Buy One Take One – now to-go – featuring favorites like Chicken Parmigiana, Fettuccine Alfredo, and Baked Ziti.
“There is nothing more comforting than sharing a meal around the table with the ones you love. Thank you for continuing to play an important role in bringing comfort to our guests,” wrote President & CEO of Darden Restaurants, Gene Lee, in a statement online. “Serving people the food they crave to enjoy with the ones they love has always been the spirit of Darden. Together, we will keep it burning bright.
The American Chinese cuisine chain closed all dining rooms and shifted to a take-out, drive-thru, and delivery model only in order to maximize social distancing. Guests can order pick-up through online and mobile ordering, or through UberEats, DoorDash, Postmates, or Grubhub is also available. Guests will not be allowed inside until their designated pick-up time, unless they live in an area where customers can still enter the restaurant to place their take-out area. Additionally, Panda Express launched a deal on Family Meals (4-6 servings), which include 2 large sides and 3 large entrées for only $20. The deal can be redeemed online or on the app until April 17.
“Panda Express, through its philanthropic arm Panda Cares, announced its contribution of $2 million to Feeding America, the nation’s largest domestic hunger-relief organization, to make sure families are fed and taken care of during this challenging time. The donation includes a matching donation of $1 million from Co-Founders and Co-CEOs Andrew and Peggy Cherng that will go towards a COVID-19 Response Fund, providing aid to families impacted by this pandemic,” the company said in a statement. “The situation around COVID-19 changes minute-by-minute, as are the needs of each community. We are prepared to act swiftly to change restaurant operations, operating hours, or temporarily close stores if required or if we feel it is the right thing to do to protect our guests and associates.”
The bakery-café chain closed its dining rooms and is offering free delivery on orders of $15 or more through the end of March via the Panera app or website, pick-up, and drive-thru, where available. Customers should use the code FREEDELIVERY to redeem the deal. They give the option for contactless delivery when ordering, and all to-go bags are sealed shut to further protect your meal.
“In moments like this, it is so critical that we all come together. Our mission is to create One Panera for a healthier and happier world and, for us, One Panera means our associates, customers, franchise family, the communities in which we live and work, our supply partners and our shareholders,” the company said in a statement. “We love being your second home, and appreciate your patience as we keep the health and safety of our family, and yours – as our top priority. We also look forward to serving you in our home again as soon as it is safe to do so.
The pizza company putting new procedures in place — and doubling down on others — to meet the changing demands of customers during this critical time. They are expanding their team to serve America through contactless delivery, carryout, and curbside pickup.
“Given the increased demand we’re seeing for delivery, we’re hiring new team members to help us feed America. Whether through contactless delivery, curbside pickup, or carryout, we’re here to serve oven-hot pizza however customers want to get it,” said President of Pizza Hut U.S. Kevin Hochman. “Based on families eating more together, we’re also seeing big demand for our new Big Dipper Pizza that is nearly 2 feet of pizza and has over 24 slices, so we’ll be extending the availability of that product, too.”
The fried chicken chain has increased cleaning in stores as well as introduced contactless service at the drive-thru and delivery. They are also offering free delivery through the Popeyes website and app.
“Where we’re from, friends are family. That’s why, during these uncertain times, we’re working hard to get your food quicker and safer. From contactless service at the drive-thru and delivery to increased cleaning procedures, we want to treat you, like we treat family,” said Popeyes President of the Americas Felipe Athayde in a statement.
As of March 19, the chain suspended all dining room service and transitioned to “to-go” only. Guests can order online and on the QDOBA app, or they can use third-party delivery providers like DoorDash and UberEats.
“As we manage through these uncharted times, our restaurant employees will continue to provide the best experience possible for you, whether you’re grabbing dinner for your family or a quick bite for yourself,” said QDOBA’s CEO Keith Guilbault in a statement. “Thank you for your continued patronage of QDOBA in support of our brand and restaurant employees. We will keep you updated on any additional changes.”
The seafood chain is offering free delivery on orders over $30 placed through their website now through March 29. The deal is available at participating Red Lobster locations in the United States.
“The health and safety of our guests and team members is our top priority and we are closely monitoring developments related to novel coronavirus (COVID-19). This continues to be a fast-moving and evolving situation and we are dedicated to making decisions that protect our guests and team members,” wrote the company in a statement.
The burger chain is providing off-premise services and to-go options across all locations and offering delivery and curbside pick-up in select restaurants. They’re also offering free delivery at participating locations through April 6, and 20% off to-go options from now to March 29.
“With the height of the current situation across the country, we recognize and understand the needs and wants of our customers. We want to make sure our food is available to them in this time of need, especially for those who are still working in an office or on the frontlines of this outbreak,” said President and CEO of Red Robin Paul Murphy in a statement. “While we continue to monitor the spread of COVID-19, we will work to abide by the CDC, WHO, and FDA guidelines to provide the best options for our guests and team members.”
The fresh grill and wine bar chain is providing an enhanced to-go experience for individual and family-style meals that serve four with delivery also available. Beer and wine are also available to go in select locations, and guests can visit online to view the menu and call the restaurant to order. Mention the Neighbor to Neighbor offer when you call to receive 20% off.
The burger chain is closing all dining rooms and temporarily shifting to a “to-go only” operating model amid coronavirus concerns. Guests can place to-go orders in the restaurant, pre-order on the Shake Shack website or app, or order for delivery through third-party apps including Grubhub and Seamless.
“As we navigate this evolving situation, we’ll continue to act in the interest of the safety of our team and our guests,” said Shake Shack CEO Randy Garutti in a statement. “We’re committed to doing our part as a company to play a proactive role in protecting our communities.”
Inspire Brands also owns Sonic and will be closing down all the chain’s dining rooms and transitioning them to a “to go only” model. Drive-thru, take-out, and curbside pick-up options will be available subject to local regulations.
The popular coffee retailer announced Sunday that they would only be allowing a “to go” model in U.S. and Canadian locations for at least two weeks to help contain the coronavirus, according to a company news release.
“Every community’s needs are incredibly different,” said Rossann Williams, Starbucks’ executive vice president and president of the US company-operated business and Canada. “We want to make sure we play a constructive role by taking responsible actions, in partnership with the CDC and local public health authorities, so we can continue to do what’s right for our partners and customers.”
The sandwich chain is offering free delivery with the promo code SUBWAYNOW, in addition to temporarily removing dine-in sandwich baskets and serving trays. They’re also introducing a new Family Takeout Special to ensure that guests are getting the best value for their money during this challenging time. Guests will get a free Footlong when they buy two Footlongs for takeout and remote ordering at participating restaurants. Consumers can order on the Subway App or order.Subway.com. They’ve also added no-contact options for deliveries through their website or third-party services including Doordash, Grubhub, Postmates, and Uber Eats.
“We are prepared for any service changes to local Subway restaurants should they be required by the CDC, WHO and regional public health department officials. We will continue to proactively monitor, evaluate and respond to the impact of the virus, and update you on how we are making swift changes with your safety and needs in mind,” wrote CEO of Subway Restaurants John Chidsey in a statement.
In an effort to encourage social distancing, the salad chain moved to a “digital ordering” experience in all restaurants this week. As such, customers can only order for pick-up or delivery. Those opting to pick-up their orders will not be allowed inside until their designated pick-up time. Additionally, they have dedicated their outpost operations and teams to support those on the front lines by delivering free, fresh salads and bowls to hospitals in the cities they already serve.
“At Sweetgreen, your health and safety and that of our team members is our top priority. Our dedicated response team is closely monitoring guidelines regarding Coronavirus (COVID-19) and we are taking increased precautions by reinforcing health + hygiene protocols for all team members and restaurants,” the company said in a statement.
“We aim to be the safest place to eat AND the safest place to work,” wrote CEO Mark King in a message on Twitter.
The burger chain will be offering takeout, curbside pickup, and delivery at participating locations. Takeout orders can be placed online, by calling the restaurant, or via the Wahlburgers App.
The burger restaurant chain is closing down all of its dining rooms but remaining open for take-out, pick-up, drive-thru, and delivery service, where permitted.
“As a Company, we will adopt these practices in our owned operations and strongly urge our franchise locations to do the same, which many are already doing. We also recognize that governments in some locations are requiring more strict measures, and as a System, we will of course adhere to those restrictions as well,” said Wendy’s CEO and President Todd Penegor in a statement. “We will continue to evaluate the landscape, understanding it’s changing rapidly, and will adapt as needed.”
The sports bar chain is offering to-go for guests, including alcoholic beverages in select locations featuring growlers, beer, wine, liquor, and cocktails, along with Family Takeout Meal options.
This article will be updated as more information becomes available.