October 06, 2015 12:10 PM

The New York City Police Department is investigating the death of a hospital worker who was found dead in a bathroom on Monday after being apparently locked in there for days, PEOPLE confirms.

Anthony Iuso’s family told NBC News that he went to the emergency room at Montefiore Medical Center in the Bronx to get an injured finger checked out on Thursday. Iuso worked at Montefiore as a cleaner on the hospital’s third floor.

Iuso was seen by nurses, who treated his finger and sent him on his way. He then apparently went back up to the third floor of the hospital to use the restroom. It was the last time anyone saw him alive, Iuso’s brother Thomas said.

Iuso’s family said they tried to get in touch with him for days and even reached out to the hospital for help. But it wasn’t until the family went to Montefiore on Monday and demanded to see security footage to ascertain where Iuso had last gone that hospital staffers made the gruesome discovery.

“Apparently they made no attempt to get ahold of him, get ahold of their patient that checked into the ER or get ahold of their worker that left work early,” Thomas told NBC News. “They never chose to check this particular bathroom until [Monday], when we finally started making a lot of commotion.”

In a statement provided to PEOPLE, the hospital said: “The staff at Montefiore is extremely saddened to learn that one of our employees has passed away. Our hearts go out to the family, friends and co-workers.”

For their part, Iuso’s family is shocked by the hospital’s alleged negligence. “It’s insane,” Thomas said.

The investigation is ongoing.

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