Patrick T. Fallon/Bloomberg/Getty
September 07, 2016 03:15 PM

If you’ve ever worked retail, you know that people can be their worst selves when they’re shopping – complaining, arguing, shouting and stealing are fairly regular occurrences. These 17 brave retail workers took to Reddit to share the customer behaviors that have left them permanently stunned.

1. “I worked at Sears and watched this guy pick up a TV and walk back out. The alarm didn’t even go off.”

2. “I worked at Walmart. A woman came in to return a bag of soil because ‘the bag was dirty.’ She was dead serious.”

3. “I heard ‘Excuse me?’ and look up from stocking the milk, which I’m standing in front of. The woman asked me, ‘Could you tell me where your milk is?’ I almost didn’t answer her – milk is basically the whole aisle, and I had it in my hands.”


4. “I was working at another retailer that wears red, and it was my lunch break. I walked to Target and picked up some items. Some dude got mad when I didn’t help him. He was going to report me, and then I told him, ‘I don’t work here.'”

5. “I worked at a fast food place for a while, and we had this one regular who always had something to complain about. The worst part was that, no matter what, our fries were never fresh. Whenever we saw her, we’d drop fresh fries in the fryer just so she wouldn’t complain about them. She’d order, and we’d give her fries directly from the fryer, and she’d still tell us they weren’t fresh.”


6. “I handed a woman a pen to write her check with. She turned it over five times. She pressed on the cap like it was a click pen. She unscrewed the body, so the ink well almost fell off. She finally handed it back asking how it worked. I silently pulled off the cap and handed it back. She said, ‘Well, huh, that’s different.”

7. “A guy who didn’t have proper ID to purchase alcohol said the only license he was going to show me was his license to carry a gun.”


8. “I worked at a store that specialized in women’s clothes, although they sold other stuff. I was checking one woman out when she said, ‘I don’t even know why you have so many Muslim women working in your clothing department; they obviously don’t care about it, with their head scarves!” 

9. “A client once drove 25 minutes back to the store for a 30 cent price match adjustment.”


10. “Somebody asked me if we had any Christmas cards in … in the middle of August.”

11. “I was once berated for over ten minutes because of the fat content of ham. A lady was adamant that ham ‘never had fat’ when she was a kid.”

12. “My mom was a manager at Walmart, and she told me about this woman who was trying to steal a pre-paid phone. When she got caught by security, she used the knife she was attempting to open the plastic packaging with to cut the security dude after cutting herself. She then went on to scream at him that she has AIDS and now he’s going to have it for trying to stop her.”


13. “I had a man come to the service desk to return a dog chain. That’s nothing out of the ordinary for me, but this was a unique situation. He had no receipt, and the dog chain was clearly years old and rusted beyond recognition. I denied his return, but he wouldn’t have it. He proclaimed that he owned all of Walmart, and he would have everyone in the store fired if i didn’t take back the six dollar dog chain for in-store credit.”

14. “People defecate in the fitting rooms all the time.”


15. “An old man had his grandchildren, ages 3 and 5, go into the bathroom and stuff DVDs in their backpacks for him.”

16. “I used to be a barista at a Coffee Bean in the casino. A woman comes up, and I take her order. In front of the register is a display of small packaged cookies and pastries. She asks for a coffee, which I turn to prepare. I forgot to grab a lid so I turn back around towards the register and see her quickly shove a butter cookie in her mouth. I stare at her. She stares at me. Then starts chewing. Slowly. I ring up her coffee, plus the package of cookies, she helped herself too. She pays without saying anything but walks off head hanging.”


17. “Back in my poor college days when I worked at Walmart, we had a fight break out over a bike. Fists were thrown, and there was some blood. Eventually, one guy got ahold of it and managed to get away from the crowd, and he rode the bike out of the store to flee his pursuers (without paying).”  

All stories have been edited from Reddit for length and clarity.

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