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Chris Pratt Apologizes in Sign Language to Hearing-Impaired Fans After Asking People to 'Turn Up the Volume' on Instagram

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Source: Chris Pratt/Instagram

Chris Pratt realized he may have offended people who are hard of hearing in a recent Instagram post — and found a moving way to say he was sorry.

The Guardians of the Galaxy Vol. 2 star shared a video in which he apologized in sign language for telling people in a previous post to turn up the volume (Instagram’s default setting is to play the video without noise) rather than use the subtitles.

“When I made a video recently with subtitles, and requested that people turn up the volume and not just ‘read the subtitles’ it was so people wouldn’t scroll past the video on mute, thus watching and digesting the information in the video,” he wrote. “HOWEVER, I realize now doing so was incredibly insensitive to the many folks out there who depend on subtitles.”

The 37-year-old actor said he didn’t intend to offend the more than 38 million Americans who suffer from hearing loss.

“I have people in my life who are hearing-impaired, and the last thing in the world I would want to do is offend them or anybody who suffers from hearing loss or any other disability. So truly from the bottom of my heart I apologize,” he wrote. “Thanks for pointing this out to me. In the future I’ll try to be a little less ignorant about it.”

Instagram does this thing where it mutes all the videos it shows and forces you to turn on the volume in order to hear them. (maybe because most people are watching those videos at work when they should be working and don't want to get caught. I know that's when I do it. 😬) So when I made a video recently with subtitles, and requested that people turn up the volume and not just "read the subtitles" it was so people wouldn't scroll past the video on mute, thus watching and digesting the information in the video. HOWEVER, I realize now doing so was incredibly insensitive to the many folks out there who depend on subtitles. More than 38 million Americans live with some sort of hearing disability. So I want to apologize. I have people in my life who are hearing-impaired, and the last thing in the world I would want to do is offend them or anybody who suffers from hearing loss or any other disability. So truly from the bottom of my heart I apologize. Thanks for pointing this out to me. In the future I'll try to be a little less ignorant about it. Now… I know some of you are going to say, "Hey! Chris only apologized because his publicist made him!" Well. That is not the case. As always I control my social media. Nobody else. And I am doing this because I'm actually really sorry. Apologies are powerful. I don't dole them out Willy-Nilly. This is one of those moments where I screwed up and here's me begging your pardon. I hope you accept my apology. And on that note. Why doesn't Instagram have some kind of technology to automatically add subtitles to its videos? Or at least the option. I did a little exploring and it seems lacking in that area. Shouldn't there be an option for closed captioning or something? I've made them lord knows how much money with my videos and pictures. Essentially sharing myself for free. I know they profit. So… GET ON IT INSTAGRAM!!! Put closed captioning on your app. #CCinstaNow

A post shared by chris pratt (@prattprattpratt) on

 

Pratt added that he was completely in control of his social media and this was not a stunt encouraged by his publicity team.

“I am doing this because I’m actually really sorry,” he said. “Apologies are powerful. I don’t dole them out Willy-Nilly. This is one of those moments where I screwed up and here’s me begging your pardon. I hope you accept my apology.”

The actor also encouraged Instagram to have an option to add subtitles to videos.

Pratt also recently apologized for suggesting that “the voice of the average, blue-collar American” wasn’t represented in movies and TV shows.

“I don’t see personal stories that necessarily resonate with me, because they’re not my stories,” Pratt told Men’s Fitness. “I think there’s room for me to tell mine, and probably an audience that would be hungry for them. The voice of the average, blue-collar American isn’t necessarily represented in Hollywood.”

RELATED VIDEO: Chris Pratt and Anna Faris Win Hammiest Couple at Guardians of the Galaxy Vol. 2 Premiere

After facing some backlash on the comment, Pratt took to Twitter to apologize.

“That was actually a pretty stupid thing to say. I’ll own that,” he wrote. “There’s a ton of movies about blue collar America.”