New video footage has emerged showing the moments leading up to the altercation that occurred on United Airlines flight 3411 on Sunday.
The clip, taken by fellow passenger Joya Griffin Cummings, shows a passenger, who has been identified as Dr. David Dao, speaking to security personnel who are telling him to deplane after the airline overbooked the flight.
“I won’t go, I’m a physician I have to work tomorrow, 8 o’clock…” Dao says.
When the officer asks him again, he threatens to “make a lawsuit” against United Airlines.
“No I am not going, I am not going!” says Dao.
The officer responds: “Well, we’ll have to drag you.”
“Well, you can drag me. I won’t go. I’m not going,” says Dao, who seems to be simultaneously talking to someone on the phone.
“They’re trying to use force,” he tells the person on the other end of the call.
The 69-year-old doctor then says he flew from Los Angeles and would “rather go to jail” than be forced to depart the plane.
“You’d rather go to jail than just get off?” questions the officer.
Another video of the incident taken later shows Dao bloodied and bruised as officials with the Chicago Department of Aviation dragged him through the aisle of the aircraft.
Cummings, who filmed the incident, was on the plane with her toddler. She penned her version of the event on her Facebook page saying, “He just wanted to go home.”
“[He] had to work the next day and did not feel it was right to have to give up his seat, a seat he was already sitting in upon the plane. The airline was not able to get him home until after 2 pm Monday afternoon,” she writes. “He was irritated as any passenger would be, questioning why he was chosen and explaining that he was a doctor and had patients to see in the morning. I was not concerned for my safety, nor that of my toddler’s or for my pregnancy until the police were called aboard our plane to remove him. I was worried about what a physical altercation would entail with us sitting directly behind him and if the officers were armed in a tiny, confined space.”
The mother says she received an apology call from a United Airlines representative with an offer for a full refund of her ticket.
“This is a small gesture for the horror that everyone experienced on that plane and what the world is experiencing now at this injustice,” she writes. “I hope and pray for policy change, for better rights as a consumer, for lack of fear of racial profiling and discrimination by authorities, for no more instances of police brutality or brutality against the police, for an end to terrorism stateside and abroad, for a safer more compassionate world for my children. The more the videos of the flight play, the more my heart breaks for Dr. Dao and our community as a whole. Things must change. America, we can and must do better.”
“That is not who our family at United is. You saw us at a bad moment,” United Airlines CEO Oscar Munoz told ABC News in an interview that aired Wednesday on Good Morning America. “This can never, will never happen again on a United Airlines flight … that’s my promise.”
“The family of Dr. Dao wants the world to know that they are very appreciative of the outpouring of prayers, concern and support they have received. Currently, they are focused only on Dr. Dao’s medical care and treatment,” the family said in a statement released by lawyers.