Samsung is having a worse day than you.
The electronics company is recalling 2.8 million of its top-loading washing machines in compliance with the U.S. Consumer Product Safety Commission (CPSC) after 730 units have reportedly exploded and nine people have been injured, according to a report that aired Friday on Good Morning America.
“The voluntary action was driven by reports highlighting the risk that the drums in these washers may lose balance, triggering excessive vibrations, resulting in the top separating from the washer,” Samsung stated in a press release.
The recall follows a warning that was released by the CPSC in September about the problematic units — manufactured from March 2011 to the present — suddenly exploding. A personal account from Georgia resident, Melissa Thaxton, as told to ABC News, states that she was near her own machine when it made a startling sound.
“There were wires, nuts, the cover actually was laying on the floor,” she said. “I just remember covering my head and leaning towards my son and just screaming this scream that I didn’t even know I could scream.”
Now the tech giant, who’s Galaxy Note 7 phones experienced a similar issue, is offering consumers a few choices to remedy the problem: an in-home repair to reinforce the washer’s top; a rebate that can be applied toward a new washer (Samsung or otherwise) as well as free installation and removal; or, if you’ve purchased a recalled washer in the last 30 days, a full refund from the original place of purchase.
For a full list of affected models, visit Samsung’s site here.