“I spoke to Kris [Jenner] right when it happened,” the former *NSync singer, 37, revealed in an interview with Access Hollywood Live on Wednesday. “Of course, the family was devastated over it. I mean, it’s something that I don’t think people are going to get over for a very long time. That’s got to be a traumatic experience.”
“But, you know, they’re all together and are obviously a very supportive family,” he added. “You couldn’t ask for a better family to go through something like this together.”
“She’s kind of staying out of the limelight for right now and just kind of recovering from this,” said Bass. “This is going to live with her for a very long time. It’s very sad.”
According to Bass, 60-year-old matriarch Jenner was in shock when she found out her daughter had millions of dollars worth of jewelry stolen from her by masked men at the No Address Hotel during Paris Fashion Week.
“You couldn’t imagine your own child going through something like that,” said Bass. “All the worst things go through your head of what could have been.”
RELATED VIDEO: Paris Police Chief Is ‘Very Confident’ He’ll Catch Kim Kardashian West’s Robbers
Kardashian West, 36, has only been spotted in public a handful of times since the incident took place, and sources have told PEOPLE she largely remains at home with her two kids: daughter North, 3, and son Saint, 10 months.
“The only ‘positive’ thing about the robbery is that Kim changed pace,” a source told PEOPLE last week. “Instead of working nonstop, her life has slowed down significantly. She seems happy about this.”
Another source told PEOPLE the star is “definitely acting like a new Kim.”
“She wears both minimal make-up and jewelry,” said the insider. “The new Kim seems less flashy. It’s like she doesn’t need that now to be happy.”
The Finding Prince Charming finale airs Thursday at 9 p.m. ET on Logo, and Keeping Up with the Kardashians airs Sundays (9 p.m. ET) on E!