Araya Diaz/WireImage
Steve Helling
December 02, 2014 05:00 PM

When Creed singer Scott Stapp posted a disturbing video on his Facebook page last week, many people began to worry about his well-being.

During the 15-minute video, Stapp said he was “under some kind of pretty vicious attack” with rumors circulating that he was dead or on drugs. He also said that he was broke and living in a Holiday Inn. Although he has fought alcohol abuse in the past, Stapp claimed to be “as sober as can be.”

The video sparked concern for Stapp’s mental state, but things grew even more disturbing when he released two more rambling videos. “As you probably know,” he said in one of them, “more information has been put out on me. Texts that I didn’t write. More lies.”

In the other video, he says, “God has been removed out of American culture … except for it’s printed on our money, because what I’m starting to realize is that’s what’s really become the God of America: money.”

As online fans pleaded with the singer to get professional help, those close to Stapp watched the videos with a sense of familiar dread. “This really isn’t new,” a family friend tells PEOPLE, noting that Stapp’s odd behavior goes back several years. “Scott has a great heart. But there are times that he’s in a bad place. When you talk to him, you can tell that he believes exactly what he’s saying, even if it doesn’t make a whole lot of sense. You can tell that he’s convinced in his mind. It’s very troubling.”

Friends and family, alarmed at Stapp’s apparent tailspin, voiced their support of the 41-year-old singer. “I just wanted everyone to know that I’ve reached out to Scott Stapp,” Creed bassist Brian Marshall wrote on his Facebook page. “We talked briefly yesterday and he seems to be okay. I let him know that we were all worried and if he needed a sober friend to talk to that I’m always available.”

Guitarist Mark Tremonti also offered his availability. “I know everyone is very worried about Scott. I am as well,” he wrote on Twitter. “I will keep trying, but I think it would be best to keep such personal matters off social media.”

Stapp, who was committed to a 72-hour psychiatric hold last month, is going through a divorce from his estranged wife, Jaclyn.

“It is a very painful and personal matter for the family,” her attorney, Jason Brodie, tells PEOPLE in a statement. “Jaclyn loves Scott very much. It is now apparent the seriousness of Scott’s health. Jaclyn has taken all the necessary steps to help him. She previously arranged for the appropriate treatment and will continue to try and help him. Her primary concern remains the best interest of their children. Jaclyn asks for privacy for her and her children during this difficult time.”

Whatever is next for Stapp, those close to him say he won’t face his demons alone. “No one will give up on Scott,” says the family friend. “He just needs a lot of help, and the support of people who love him.”

With reporting by MARIAH HAAS

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