Jamie Lewis and Denine Davies had been bringing their son Mason to James Williams’ barbershop Jim the Trim in South Wales for almost three months with little success. It wasn’t until Williams, 26, got down on Mason’s level that he was able to make him comfortable.
“I went on the floor as I found that’s where he always wanted to be. He played on his father’s phone, watched random programs and that entertained him,” the hairdresser tells PEOPLE. “So I thought let’s join him and lay with him and see if it works.”
Williams asked the whole shop to be quiet as he snipped away.
“Many times I’ve had to chase him on the sofa, but he laid there in silence and I just started cutting. It didn’t bother him,” he says. “Leaving him do his own thing is what he wanted and it worked. It was just incredible.”
The barber – who had experience working with other children with autism in the past and posted his story to Facebook in hopes of raising awareness – says Mason’s parents were especially thrilled.
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“His parents’ faces were priceless,” he says. “Denine and Jamie were glowing, just looking at each other smiling, laughing and saying, ‘Oh my god. I can’t believe he’s allowing it.'”
After a successful trim, Williams was rewarded with a high five and a hug from Mason.
“I’m just happy to do what I do, as I love the job I’m in, giving a good haircut and making people happy,” he says. “It’s unreal to see how many families you touch all over who have children or family members who have ASD. To have one picture touch so many, I feel you can give them hope. I’m on Cloud Nine.”